How Do I Know If My Booking Is Refundable?

Refund policies depend on the type of booking you’ve made, and it’s important to understand how they work before you finalize your reservation.

Non-Refundable Bookings

Some hotel bookings are classified as non-refundable, which means:
❌ No cancellations, changes, or refunds are allowed—for any reason, including unexpected travel plan changes.
💰 These bookings are specially priced at a lower rate because they are locked in, with no flexibility.
⚠️ If there’s any chance your travel plans might change, we strongly recommend booking a refundable option instead.

Refundable and Partially Refundable Bookings

If your booking is not labeled as non-refundable, it will follow a refund schedule set by the hotel and our travel supply partners. These rules cannot be changed as they are set by the property. Here’s how it usually works:

✅ Fully Refundable Period – Most refundable bookings can be canceled for a full refund until a few days before check-in. The exact cut-off date will be shown when booking and in your confirmation email.

🔄 Partial Refund Period – As your check-in date approaches, the refund policy may change to partial refunds (e.g., a penalty fee applies or only part of the total amount is refundable).

❌ Non-Refundable Close to Check-in – Once it’s very close to your check-in date (or on the day of arrival), your booking becomes fully non-refundable and cannot be changed or canceled for any reason.

Where to Find Your Refund Policy

📝 Your refundability details will always be available:

• On the booking page before you finalize your reservation.
• In your confirmation email after you book.
• In your account dashboard if you log into your booking history.

Still unsure? Start a chat with us anytime! We’re happy to help clarify your booking terms before you finalize your plans. 😊