What If I Don’t Enjoy My Hotel Stay?

We hope you love your stay! But if something’s off, the hotel management is your best bet to fix any issues.

If they refer you back to us, be sure to get a written confirmation from the hotel (email or letterhead) with:

• Your name
• Check-in/check-out dates
• Hotel Booking Zone Order ID
• Details of the issue

Then, just send us the details via chat or email at [e-mail]!